Frequently Asked Questions

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FAQ's and Answers for our home learning courses

Before Training Questions >   General Training Questions >   After Training Questions >  Course Specific Questions >

We have compiled the top ten frequently asked questions which students have asked before and after purchasing a home learning training course (also known as a distance learning or correspondence course) and these also include some general questions about home learning and some therapy-specific questions to round-off. We hope that this will be of use to all students who are either considering booking a course with us, or have just booked a course on-line. We try at all times to make our home learning training courses as easy-to-follow as possible so that each person's experience of training is a pleasant and productive one.


Before Training Top 10 questions

Question No 1: I do not live in the UK. Can I do your home learning (home study) training courses in the country where I live?
Answer: Yes! No matter where you are in the world you can study each course from the comfort of your own home with no deadlines or timescales.

Question No 2: I have no experience in massage or any other kind of complementary therapy. Can I do your home learning training courses?
Answer: Yes you can! All of our courses are suitable for both beginners as well as experienced and practicing therapists. We don’t assume that you have any pre-existing knowledge and we tell you (and show you, via on-line video-clips) everything you need to know. The only exception is with Reiki 2 and Reiki Masters (see course pages for details).

Question No 3: How can Therapy Training School teach me all I need to know in a home learning course?
Answer: There are several ways we can ensure that we teach you everything you need to know:

Firstly: When you pay for your course you are given immediate access to your training manual (which you can download from the secure student area of our website). After studying the manual you can then complete the on-line test for your course. This ensures that you are fully familiar with the course material before you begin your case study. Our home learning therapy courses contain exactly the same information which is presented to students during on-site (attendance) courses.

Secondly: There is no time limit so you can take as much or as little time as you need to complete this first step. You can even attempt the test several times if necessary until you reach the minimum pass mark of 80%. There is, in fact, no limit to the number of times you can do the test.

Thirdly: Courses are supported by FREE online video clips which show you each of the techniques in detail. These tutorial files are freely available to view via our YouTube channel. There is a link on every page of our website (bottom, right). These videos serve as a superb reminder of all the techniques. You may continue to refer to them for FREE even after you have passed your course.

Question No 4: Can I get a printed version of the manual sent to me in the post?
Answer: A PDF version of your manual is included free with each course. If you prefer to have a printed manual then once you have purchased any course you can log on to the student area of the website and order a copy of your manual from our publishers. This is a separate transaction and each manual is individually priced according to the number of pages it contains. The manuals cost between £15.00-£25.00 (excluding post and packaging) See the student area for more information.

Question No 5: What do you get with our home learning courses?
Answer: Detailed and fully illustrated training manual (electronic PDF)
Photographs of the therapy and techniques (in the manual)
FREE Access to online videos of techniques (where applicable)
On-line case study sheets, client consultation form(s) and test paper
Support information and guidelines for study
Free entry into our Worldwide online therapist directory
Diploma upon successful completion of the course
CPD points awarded to each course
Discounts available after your first course via the student area. (£10.00 off all subsequent courses)

Question No 6: What are CPD points?
Answer: CPD is an abbreviation for Continuous Professional Development. Sometimes if you are a member of a professional therapy organisation you need to undertake regular training to maintain your membership. This most often works on a points system with different numbers of points awarded for different courses. As each organisation may work with a different points system please refer to your professional organisation for an accurate assessment of the CPD points awarded to each course.

Question No 7: How can I buy one of your courses?
Answer: Please visit our website: and click on the home learning link at the top of our website and then select the course of your choice. Read the information at this page and then click on the “Buy Now” button next to your chosen course.

You will be required to complete a registration form, giving us your contact information (which we NEVER share with other organisations) and letting us know if you prefer to pay electronically, via PayPal, or by phone. At this stage you must also read and agree to our Terms and Conditions (click on the link at the bottom of the registration form to read the Terms and Conditions).

Once you have submitted your registration form you will be guided to a PayPal payment page. You can make payment for your course at this stage (using a debit or credit card) and you do not even need to have a PayPal account.

If you have selected the option to pay by phone (again: using a debit or credit card) then we will call you between your preferred hours. Once payment is made your purchase is complete. Please note that at present you cannot pay in instalments for any home learning course.

Question No 8: What happens once I’ve paid? How does home learning work?
Answer: You will receive an e-mail from Therapy training School that will thank you for your payment and give you a password to access the student area of the website so that you can download your manual and guidance notes and begin to study the manual so that you can do your on-line test. You guidance notes will help you through all stages of the process.

If you fail your test you may try again. There is no limit to the number of times you can re-submit your test paper. When you have passed your test you can complete your case study and submit it for marking. There is no limit to the number of times you can re-submit your case study papers.

You will be notified either by email or post of your results. If you have passed the course you will receive your Diploma (normally within 1-2 weeks of notification of success).

As soon as you have arranged insurance you can then start practicing professionally as a therapist.

Question No 9: How does home learning differ from an on-site (attendance) course?
Answer: During an on-site (attendance) course you see demonstrations and receive instructions on all techniques. You are supervised and assessed as you both give and receive a full treatment. The on-line test is the same as in home learning and the diploma is awarded upon successful completion of both the practical training and the theory test.

A home learning course offers you the opportunity to study the techniques at home using the course manual and access to the online videos of techniques with help and advice offered as required via email. As soon as the on-line test has been passed (but not before) home learning students will have access to the on-line client form and case study form in order to complete their required case study. The diploma is awarded upon successful completion of the case study.

Question No 10: What are the benefits of Home Learning over on-site (attendance course) training at Therapy Training School?
Answer: There are many benefits to studying via Home Learning:
1. You can study in comfort and privacy.
2. You can take as long as you like to do the course(s).
3. You have no travelling expenses to pay.
4. You have no need to take time off work.
5. You don't have to hire a babysitter.
6. You may study at the most convenient times for you.
7. You can study at the right pace for you.

General Training Top 10 questions

Question No 1: What if I fail my theory test?
Answer: If you fail the theory test then you have the opportunity to re-sit this as many times as you require until you have achieved the pass mark of 80%.

Question No 2: What if I fail my case study?
Answer: If you fail the case study (or fail to properly complete the client form) then you have the opportunity to re-submit both after receiving advice from your course tutor on where you have gone wrong, or where you need to supply additional information. You may re-submit as often as required (for no extra charge) until you pass.

Question No 3: How quickly will I be able to read my manual and do my on-line test?
Answer: Each manual is a different size (between 50-75 pages). Most students find that one week is sufficient to read the manual and complete the on-line test, but we always advise two weeks as being a more comfortable time-frame to manage this work.

If English is not your first language then you may need additional time and assistance from a friend or relative to read and understand the content.

Question No 4: How quickly can I complete my case study?
Answer: This is entirely up to you, though there are general guidelines regarding timescales to support effective therapy. We advise that there is one week between each of the three treatments that you deliver to a client which together will form your case study. We suggest that the time between treatments should be no longer than two weeks and no less than three days. If the time between treatments is too long then the recipient does not benefit from the regularity of the treatment and if the treatments are too close together then the recipient could become fatigued.

The shortest time that a student can complete a home learning course is approximately one month. 

Question No 5: I’m not very confident on the computer. What if I can’t do the on-line test?
Answer: Then an e-mail version of the test can be sent to you which you would complete and return via e-mail.

Question No 6: Can I do more than one Home Learning Course at a time?
Answer: You can do as many courses at a time as you like. There are actually benefits to be gained when studying some courses together if they have areas in common, such as the Indian Head Massage and Ear Candle Therapy Courses. One course of study can often help with studying the other. This is also the case with the Thai Hand and Foot Massage and Body Detox Therapy.

Question No 7: Do I need to have an Anatomy and Physiology qualification(s) before doing any of the courses?
Answer: There is no need to have an Anatomy and Physiology qualification before attempting a home learning course with Therapy Training School because the related anatomy and physiology for each course is included in the training manual.

Question No 8: Do I get a separate qualification in Anatomy and Physiology after doing any of your home learning therapy courses?
Answer: No. A home learning course awards a diploma in only the specified therapy.

Question No 9: Do I need to have insurance before doing a home learning course?
Answer: There is no need to have insurance cover in place to learn a complementary therapy, only if and/or when you want to practice it professionally.

Question No 10: What if I change my mind and I want a refund?
Answer: Please see the Terms and Conditions document for available options. Essentially however, once you have clicked on the link to download your manual then a refund is no longer possible. If you buy a course then suffer a change of heart, then do not download your manual. Get in touch with Therapy Training School straight away via phone or e-mail.

After Training Top 10 questions

Question No 1: Do I get a qualification after I finish my training?
Answer: Once you have successfully passed both the theory test and the case study you are awarded a Therapy Training School Diploma.

Question No 2: Can I work anywhere in the UK with this qualification?
Answer: Yes: If you want to work as a self-employed therapist from your own home premises or as a travelling therapist who makes home visits to clients. If however you want to work in a high street spa or salon you may be required to have a College qualification. Colleges offer longer courses (a year or more) and award ITEC, NVQ or VTCT. It’s your responsibility to research which type of qualification you need.

Question No 3: I want to work outside the UK once I have trained and qualified in a number of different therapies. Will my diplomas be recognised around the world?
Answer: Many countries around the world have very specific regulations about qualifications required for working there. In some countries an employer cannot offer you work unless you have a specific qualification and in some you cannot get insurance to work without having specific qualifications.

These safety protocols vary enormously from country to country, making it an impossible task to create one qualification which is accepted world-wide. The best that you can do is to ask the Embassy of the country that you intend to work in what are the requirements of that country.

Question No 4: What does my Diploma entitle me to do?
Answer: The Diploma allows the student to deliver the therapy professionally, though they must source their own insurance before being able to have referrals made to them by Therapy Training School. The Diploma and course work do not qualify students to teach the therapy themselves.

Question No 5: Can you send me a printed receipt for the payment I made for the course?
Answer: If you log on to the student area you can print a receipt for yourself from the website.

Question No 6: Where can I obtain insurance to practice where relevant?
Answer: Information on insurance options for a wide range of locations around the world is available on the website. As we are constantly researching the most comprehensive cover offered at the least expensive price, please e-mail us for the most up-to-date information on insurance cover if you do not see an option which is suitable for you.

Question No 7: Can your courses be added to my existing complementary therapy insurance cover?
Answer: This depends on your insurance provider. Complementary therapy organisations often offer their own insurance policies to members. If you are already insured with an organisation it is wise to ask them if their cover can be extended to include our home learning courses. Do this before booking a course as you cannot be re-imbursed for training costs after you have clicked on the link to download your manual.

Question No 8: What if I have questions after the course is complete?
Answer: Any student who has completed a training course at Therapy Training School (whether on-site or home learning) can ask questions via e-mail after the course is complete. If we cannot help you with appropriate advice we will endeavour to point you in the right direction to individuals or organisations which may be able to help.

Question No 9: I enjoyed studying via home learning. Now that I have passed my first course do I get any discount from further courses?
Answer: Yes. If you log on to the student are of the website to make another booking you will receive an automatic £10.00 discount from all future course. This also applies to any on-site course you might want to do. Please do this via the student area in order to access the automated discount.

Question No 10: I’ve passed my course. Can I use letters after my name?
Answer: When you have passed your course you will be entitled to use letters after your name. These will be different depending upon the course that you have completed. You will receive an e-mail after you have passed your course which will let you know which letters you can use.


After Training Top 10 questions

Indian Head Massage

Question No 1: What do I need to have (or buy) to do the Indian Head Massage course?
Answer: You will need to have a low-backed chair for the recipient to sit upon while you deliver the techniques that are applied to the upper back, upper arms, shoulders and head. For the face massage you should have a therapy couch for the client to lie upon. If the client is lying on the floor or an ordinary bed this would be bad for the therapist’s posture. Once you have purchased your manual you can look at the equipment used and then look on-line for equipment that suits both your taste and your budget. You should also purchase a small bottle of grapeseed oil to use for the massage.

Question No 2: Do I need to have (or buy) anything for my client to wear for having therapy?
Answer: Your client can remain fully clothed if they prefer, but the best option for Indian Head Massage is for the client to change into an elasticated therapy wrap to cover most of the upper body and leave the upper back, shoulders and arms free to receive massage. Full details are given in the manual.

Question No 3: Do I need to wear anything special to deliver therapy?
Answer: You should wear comfortable, supportive low-heeled shoes on your feet and clothing should be not too tight and not loose or baggy enough that it gets in your way. Ideally you should wear therapist clothing. There is a range of clothing available to view via a link in the student area of the website.


Thai Hand and Foot Massage

Question No 4: What do I need to have to do the Thai Hand and Foot Massage course?
Answer: You will need a therapy couch and a nice warm blanket for the client. A short stool or seat for the therapist is also a must. Once you have practiced your techniques with your hands, applying pressure with the fingertips then you may purchase a Thai massage stick (available via internet search). We do not advise students to use a stick until they are proficient with performing the techniques manually. Full details are given in the training manual.

Question No 5: Should my client wear anything special for having therapy?
Answer: Clients should wear loose trousers for receiving therapy. Tracksuit bottoms are ok, jeans are not.


Ear Candle Therapy

Question No 6: Where can I buy candles for doing the treatment and an otoscope for performing an ear examination?
Answer: These can be purchased on-line. Simply search until you find ear candles that you want to use (we recommend Biosun Ear Candles) and a make and model of otoscope that you like. Full details are given in the manual.


Body Detox Therapy

Question No 7: Where can I purchase a Bio Energiser detox machine from so that I can do this course?
Answer: The website you need is: Costs can vary depending on promotional special offers or seasonal special offers at certain times of the year.


Reiki Level One

Question No 8: If this course is Home Learning, how is the Attunement performed when I am in one country and the Reiki Master is in another?
Answer: All Home Learning Reiki Courses come complete with a Distance Attunement. This means that the Reiki Master is sending the energy of an Attunement to you in the same way as a Distance Healing. Full details on how you would prepare for a Distance Attunement at all levels is in each manual.


Reiki Level Two

Question No 9: Can I work professionally at Level Two and accept payment for my Reiki?
Answer: Yes, Reiki Level Two is the level you need to achieve to do professional Reiki Treatments.


Reiki Masters Level

Question No 10: Once I’ve passed my test what else do I need to do at Reiki Masters Level ?
Answer: You have to write your training manuals for all three levels of Reiki. Full details, instructions and guidance notes can be found in your manual. There is no time limit, but you would not be awarded your Masters diploma until you had completed all three manuals and they had been approved. One of the most important aspects of writing your manuals is that they should be in your own words. Any copy/pasting (ie other people’s work taken from a book or website source) would not be accepted.